CONSUMER RIGHTS – WITHDRAWAL – CANCELLATION RETURN CONDITIONS
If you place an order electronically via the website you use, you are deemed to have accepted the preliminary information form and the distance selling agreement presented to you.
Buyers are subject to the provisions of the Consumer Protection Act No. 6502 and the Distance Contract Regulation (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the products they purchase.
The shipping costs, which are the costs of shipping the product, are paid by the buyer.
Each purchased product will be delivered to the person and/or organization at the address specified by the buyer, provided that the legal period of 30 days is not exceeded. If the product is not delivered within this period, the Buyer can terminate the agreement.
The purchased product must be delivered complete and in accordance with the qualifications specified in the order and with any documents such as warranty certificate and user manual.
If it becomes impossible to sell the purchased product, the seller must inform the buyer in writing within 3 days of becoming aware of this situation. The total price must be returned to the Buyer within 14 days.
IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID:
If the Buyer does not pay for the product he purchased or cancels it in his bank administration, the Seller’s obligation to deliver the product ends.
PURCHASES MADE USING UNAUTHORIZED USE OF CREDIT CARD:
If, after delivery of the product, it is determined that the credit card with which the buyer has paid has been used unfairly by unauthorized persons and the price of the product sold has not been paid to the seller by the relevant bank or financial institution, the buyer can return the contracted product within 3 days, the shipping costs being borne by the SELLER. must return it to the SELLER.
IF THE PRODUCT CANNOT BE DELIVERED ON TIME FOR UNPREDICABLE REASONS:
If there is force majeure that the Seller cannot foresee and the product cannot be delivered on time, the situation will be reported to the Buyer. The buyer may request cancellation of the order, replacement of the product with a similar product or postponement of delivery until the obstacle has been removed. If the buyer cancels the order; If payment is made in cash, this fee will be paid in cash within 14 days of the date of cancellation. If the buyer made the payment by credit card and cancels it, the product price will be refunded to the bank within 14 days of this cancellation, but the bank may transfer it to the buyer’s account within 2-3 weeks.
BUYER’S OBLIGATION TO CHECK THE PRODUCT:
The buyer will inspect the goods/services to which the agreement relates before receiving them; dented, broken, packaging torn, etc. Damaged and defective goods/services will not be received from the freight company. The goods/services received are deemed to be undamaged and intact. BUYER must carefully protect the goods/services after delivery. If the right of withdrawal is used, the goods/services may not be used. The invoice must be returned together with the product.
RIGHT OF WITHDRAWAL:
BUYER; Within 14 (fourteen) days from the date of delivery of the purchased product to him/her or to the person/organization at the indicated address, he/she may exercise his right of withdrawal by refusing to receive the goods, without assuming any legal obligation . or criminal liability and without providing any justification, provided that he informs the SELLER using the contact details below.
SELLER CONTACT DETAILS FOR NOTIFICATION OF THE RIGHT OF WITHDRAWAL:
NAME TITLE: Eren Ali Gül
ADDRESS: Yukarı Mahalle İstasyon Caddesi Uzunkaya Çarşısı No:8/H Kartal, İstanbul, Türkiye
DURATION OF THE RIGHT OF WITHDRAWAL:
If the buyer purchases a service, this 14-day period starts from the date of signing the contract. The right of withdrawal cannot be exercised in service agreements where the performance of the service begins with the consumer’s consent before the right of withdrawal expires.
Costs resulting from the exercise of the right of withdrawal will be borne by the SELLER.
To exercise the right of withdrawal, written notice must be given to the SELLER within 14 (fourteen) days by registered mail, fax or e-mail and the product must not have been used in the context of the “Products for which the The right of withdrawal cannot be exercised’ as set out in this contract.
USE OF THE RIGHT OF WITHDRAWAL:
The pro’s invoice